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Freephone 0800 027 8865
Speak to a Cruise Specialist Mon - Thu: 9am - 8pm | Fri - Sat: 9am - 5:30pm | Sun: 10am - 6pm |
 
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Fill in the form below and we will call you back.
About Us
The Cruise Specialists are an award-winning independent agency specialising in the sale of cruise holidays.
Financial protection
For your financial protection we are a fully bonded member of the Association of British Travel Agents (ABTA - K1464). ABTA also provide consumer services and an arbitration service.
For bookings where we put together a bespoke cruise package ourselves we are also ATOL bonded (ATOL 6042) via the CAA (Civil Aviation Authority) which provides full financial protection for you on any cruise packages sold by us.
For cruises sold with flights where these have arranged by the cruise line we act as agents for the cruise line ATOL holder which also offers full financial protection of your cruise holiday.
ABTA and ATOL bonding is provided as part of our membership of The Freedom Travel Group Ltd - A division of the Coop group.
Independent
We are not tied to any particular cruise line and can therefore offer you completely independent and impartial recommendations based on what is the right cruise for you.
Award Winning Agency
Our success has been recognised with a number of awards;
Holland America - Top agent for North East and Scotland - 2007
Royal Caribbean & Celebrity Cruises - Top performing agent in Scotland, Cumbria & Isle of Man 2007
TTG - Best Cruise Agency, Scotland & NI 2006
P&O, Princess Cruises, Ocean Village, Cunard - Highest increase in sales 2006 and 2007 Scotland & North East
Crystal Cruises - top agent award 2006
Massive Range
We deal with virtually all cruise lines and offer thousands of cruises. We only sell cruises. We are truly cruise specialists. If you cannot find the cruise you are looking for on our website please phone us as we may well be able to offer the cruise line you are interested in.
Amazing prices
As one of the biggest specialist cruise agencies in the UK we are able to secure deals from Cruise Operators that may not be available through other agencies (including multiple agents such as Thomas Cook or Thomsons). This could be late deals or specific offers that the Cruise Operator wants to offer quickly and discreetly to customers through a specialist agency.
Our membership of the Freedom Travel Group Ltd - a subsidiary of the famous Coop group - also gives us the full negotiating strength of the entire Coop group. This membership gets us great deals but with the freedom to offer you whatever suits you.
Please challenge us to find you a better deal than anything you already have!
Price Beat policy
We are proud of our prices and feel confident we can in nearly all cases beat any genuine quote from any genuine travel agent or cruise line.
Our price beat policy is to beat any genuine quote from any genuine ABTA bonded travel agency or cruise line if we possibly can. Why not give us a try - you may be surprised how much you save or how much extra benefit you receive.
Convenience
Book from home! Book from work. Book on-line. Book over the phone. Send us an email. Send us a web enquiry. We are there for you when & how it suits you - at your convenience.
We are open late and all weekend so give us a call at your convenience.
Want us to call you at your convenience? Just let us know.
Our opening hours are;
Monday to Thursday 8am to 8pm
Friday & Saturday 9am to 5.30pm
Sunday 10am to 6pm
Service
We aim to provide excellent service in all cases. Put us to the test and we'll go out of our way to find you exactly what you want.
Our policy is to allocate one dedicated cruise specialist to your booking. You will have one individual's contact details including their direct freefone number, personal email address and voicemail for messages.
Your cruise specialist is there to answer any queries or questions from the time you first make contact with us right up until you travel and after if necessary. The cruise specialist who makes your initial booking will also be there if you want to upgrade, amend or cancel. Or even just ask for clarification on something.
Full Office Contact Details
The Cruise Specialists, Sheilling House, Glenbervie Business Park, Larbert, FK5 4RB.
New bookings Freefone 0800 027 8890
Existing bookings Telephone 08700 851506
or telephone your personal cruise specialist on their direct freefone number.
Fax 08700 850102
Email admin@the-cruise-specialists.co.uk
Trading Name
The Cruise Specialists is a trading name of The Freedom Travel Group Limited registered in England & Wales with registration number 3816981. Vat no. 403 3146 04. Registered Office: New Century House, Manchester, M60 4ES. Head Office: Hamil Road, Burslem, Stoke On Trent, ST6 1AJ. The Freedom Travel Group Limited is part of Co-operative Group Ltd.
Privacy Policy
The following policy explains how we use any information we receive from Website visitors and how we protect your privacy.
1 When you complete a cruise enquiry form we need to know your name, address, telephone numbers and e-mail address. This information, together with details of the cruise you enquired about, is forwarded to us to enable us to deal with your request for information. The Cruise Specialists will respond directly to you by telephone or email.
2 We use tracking software to monitor Website traffic and usage and to help us develop the functionality of the Website. This software does not enable us to capture any personal information.
Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.
3 The Cruise Specialists or website developers will not disclose information about a website visitor or enquirer to any other person or organisation without your consent unless they are legally required to do so or if there is an emergency situation that makes it necessary to do so.
4 The Cruise Specialists may send you occasional updates about The Cruise Specialists products and services via email. You can unsubscribe from their mailing list at any time.
5 Any changes to our privacy policy will be notified on this page.
Your Consent
By submitting your details you consent to the collection and use of this information by The Cruise Specialists in the ways described above.
